Privacy Policy for MacMakers 3D
Effective Date: March 4, 2026
Last Updated: March 4, 2026
At MacMakers 3D (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our 3D printing services, or interact with us.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device.
A. Personal Information
Contact Data: Name, email address, mailing address, and phone number.
Financial Data: Payment details (processed securely via third-party processors; we do not store full credit card numbers).
Project Data: 3D design files (e.g., .STL, .OBJ, .STEP), technical specifications, and project descriptions.
B. Automatically Collected Data
Log Data: IP address, browser type, operating system, and access times.
Cookies: We use cookies to enhance your experience, remember your preferences, and analyze site traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To process orders, manufacture your 3D models, and arrange shipping or pickup.
Communication: To send order confirmations, updates, and respond to technical inquiries.
Quality Control: To review design files for printability and provide fabrication advice.
Legal Compliance: To comply with applicable laws, such as tax regulations and intellectual property protections.
3. Intellectual Property and Design Files
We respect your intellectual property.
Ownership: You retain all ownership rights to the 3D designs and files you upload.
Confidentiality: We do not share, sell, or distribute your proprietary design files to third parties without your express consent, except as necessary to fulfill your order (e.g., with a specialized manufacturing partner).
Retention: We may retain project files for a limited period to facilitate re-orders, after which they are securely deleted.
4. Sharing Your Information
We do not sell your personal data. We may share information with:
Service Providers: Third-party vendors who perform services for us, such as payment processing (e.g., Stripe, Square, PayPal), shipping (e.g., FedEx, UPS), and website hosting.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
5. Security of Your Data
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Your Privacy Rights
Depending on your location (e.g., Canada, USA, EU), you may have the following rights:
Access: The right to request copies of your personal data.
Correction: The right to request that we correct any information you believe is inaccurate.
Deletion: The right to request that we erase your personal data under certain conditions.
Withdrawal of Consent: The right to withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at the email address provided below.
7. Children’s Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
MacMakers 3D Email: admin@macmakers3d.ca
Website: https://macmakers3d.ca